Mercy Hospital Fort Smith Helps Patients to Thank Blood Donors

Patients who receive blood transfusions at Mercy Hospital Fort Smith now can show their appreciation to the blood donor. 

Mercy and the Arkansas Blood Institute have teamed up to pioneer a first-of-its-kind technology that enables blood recipients to send an anonymous message to their blood donors. Thank-The-DonorTM is a free and simple service.

“This will improve blood supplies by allowing donors to know the personal impacts they make on the lives of others,” said Terry Ridenour, vice president of Center Operation-Eastern Division for the Arkansas Blood Institute.

To use the system, recipients can visit Step-by-step instructions are given to send the message, which is completely private. The patient also can send a note of thanks to the hospital.

“Few patients who receive donated blood ever know or have the opportunity to offer their gratitude to their blood donors,” said Dr. John Armitage, president and CEO of Arkansas Blood Institute. “Thank-The-DonorTMconveniently facilitates uplifting connectedness between a blood donor and a recipient.”

The message will inspire the blood donor to continue giving, according to Kim Plake, director of laboratory services at Mercy Hospital Fort Smith.

“Blood cannot be recreated or manufactured in a lab,” Plake said. “It only can be donated by people who want to make a difference in the lives of patients they probably will never meet.”

Already, many Mercy Hospital Fort Smith patients have sent thank you messages to their blood donor, including this maternity patient:

“Thank you so much for donating. Without your donation, I would have not gotten the blood I needed to regain my strength from all the blood I lost during the delivery of my daughter.”

Donor recipients can share a personal message or choose from several message templates.